PRIVACY POLICY

Last Updated: August 25th 2025

Crosscut Films (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us when you visit our websites and register for our Film Workshops (“Site”, “Services”). This Privacy Policy explains what we collect, why we collect it, how we use it, and how you can manage it.

1. Acceptance

By using the Site or registering for our workshops, you acknowledge that you have read and accept this Privacy Policy. We may update this Policy from time to time; updates take effect when posted on the Site. Continued use after changes means you accept the updated Policy.

2. What we collect

Personal data you provide

• Name, email address, phone number, mailing address.
• Payment-related information you enter on payment pages (note: we do not store full card/UPI details — see Payment Processing).
• Communications you send us (questions, support requests, feedback).
• Any other information you voluntarily provide (e.g., portfolio links, bios).

Automatically collected data

• Usage and device data such as IP address, browser type, device model, pages visited, referring URLs, and time spent on pages collected through cookies and similar technologies.

3. How we use your data

We use your information to:

• Register and manage your workshop participation and related services.
• Process and reconcile payments and send receipts.
• Respond to and resolve support requests.
• Send workshop-related communications, updates, and optional marketing (you can opt out).
• Improve the Site, our workshops, and user experience.
• Comply with legal and accounting obligations.

We do not sell your personal information.

4. Payment processing

• Payments are processed by trusted third-party payment aggregators such as Razorpay and PhonePe.
• Crosscut Films does not store full payment card details, UPI PINs, or other sensitive financial credentials. Payment data (card or UPI) is submitted directly to the payment processor and handled under their security and privacy practices.
• We may receive limited payment-related information from the aggregator, such as transaction IDs, payment status, the last four digits of a card (when provided), and billing name/email for reconciliation and receipts.
• By completing a payment, you agree to the terms and privacy policies of the selected payment provider.

5. Cookies & tracking technologies

• We use cookies and similar technologies to make the Site function, remember preferences, and collect analytics.
• You can control or block cookies through your browser settings; however, disabling cookies may affect Site functionality.
• Where applicable, you can opt out of analytics tracking via browser or device-level controls.

6. Sharing and disclosure

We may share data only when necessary to:

• Trusted service providers who assist with website hosting, payments, email delivery, and analytics—under contracts that require confidentiality.
• Comply with legal obligations, respond to lawful requests, or protect rights, safety, or property.
• In a business reorganization, merger, sale, or acquisition — any transfer would be subject to this Policy or notice to you.

7. Data retention

• We retain personal data as long as necessary to provide Services, meet legal and accounting requirements, and resolve disputes.
• Where specific retention periods apply (for example, transactional records for compliance), we will retain data for the applicable period required by law or business need.

8. Security practices

• We implement reasonable technical, administrative, and physical safeguards to protect personal data (for example, TLS/HTTPS for data in transit, access controls, and secure backups).
• No system is completely secure. We cannot guarantee absolute security of data. If a security incident affects your personal data, we will take appropriate steps to contain it and notify affected parties as required by law.

9. International transfer

Your information may be processed or stored outside your country. When we do so, we take reasonable steps to ensure comparable safeguards for the protection of your personal information.

10. Your choices and rights

• Access / Correction / Deletion: You may request access to, correction of, or deletion of your personal data by contacting us (see contact below). We will respond within a reasonable timeframe.
• Marketing opt-out: If you no longer wish to receive marketing emails, follow the unsubscribe link in the email or contact us. Service-related messages (e.g., registration confirmation, receipts) cannot be unsubscribed.
• Withdrawing consent: Where processing is based on consent, you can withdraw consent at any time; this will not affect processing already completed.

11. Third-party links and services

Our Site may contain links to third-party sites or embed third-party services. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.

12. Children

Our Services are not directed at children under 13. We do not knowingly collect personal data from children under 13 without parental consent. If you believe we have collected such data, contact us and we will take steps to delete it.

13. Privacy contact

If you have questions, requests, or concerns related to privacy, contact:

Name: Bharath MC
Email: support@crosscutfilms.in
Phone: +91 98457 11039
Address: 134, 18th Main, 19th Cross, JP Nagar 5th Phase, Bangalore 560078

Please allow a reasonable time for us to respond. We’ll work to resolve any issue promptly.

14. Changes to this Policy

We may update this Policy occasionally. The “Last Updated” date at the top will reflect the latest revision. Material changes will be posted on the Site and, where appropriate, notified to registered users.